printer management

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What is TSC Console?
A software for quickly and remotely monitoring printers, configuring settings, deploying programs, and troubleshooting problems.

Who will benefit from it?
Ideal for small and medium-sized business (SMBs) who manage dozens to hundreds of label printers.

Where to use it?
Anywhere printers can connect to TSC Console, via wireless or wired connection.

Key Features

All-Around Configuration
The integrated management tool enables users to freely configure TSC printers and meet management requirements.

Preventive Maintenance
The ability to monitor the printer’s TPH Mechanism, cutter, smart battery, and other printer health information minimizes downtime caused by failing parts. All diagnostic functions can be conducted by one click, maximizing the user experience.

Enhanced Deployment
Organizations can update firmware, configure TSC printers, and deploy configuration files for SOTI Connect and TSC Standalone Creator to multiple printers at the same time in one easy step. This comprehensive feature allows users to segment printers by model, interface, or custom options.

 Deploy Programs and Firmware with Multiple Interfaces

• Quickly implement programs or update firmware with TSC Console
• Multi-connectivity options, ranging from USB, RS232, LPT, Bluetooth, Ethernet, and Wi-Fi

Troubleshooting

Identify errors and view printer information by command mode

Configure Printer Settings

Configure TSC printers for various applications

TPH Care

Self-Diagnostic TPH Care Mechanism – scan and detect bad dots on the printhead during the printing process, reduce downtime, prevent faulty labels, and avoid bad quality barcodes on mission critical tasks

ID & Count

• Shows the printhead and cutter’s serial number (ID), reassuring quality commitment from the manufacturer.
• Records the TPH odometer and the cutter count number, enabling advanced notice for component replacement.

Smart Battery

Smart Battery Management System (BMS) - Intelligently designed battery ensures productivity over a full shift and monitors battery health and remaining capacity to avoid downtime

Supported Models

All TSC printers

Supported Languages

English, German, French, Spanish, Italian, Portuguese, Norwegian, Swedish, Danish, Dutch, Finnish, Japanese, Traditional Chinese, Simplified Chinese

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TSC Console Web is a web-based version of TSC Console—a printer management tool offering remote configuration, quick implementation, troubleshooting, and preventive maintenance. Now, you can manage both TSC Auto ID and Printronix Auto ID printers, achieving centralised monitoring, cross-device management, intuitive data visualisation, and enhanced team collaboration. 

Centralised Monitoring of All Printers:

Centrally monitor both TSC Auto ID and Printronix Auto ID printers and set rule-based proactive alerts to prevent any downtime.

Benefits:
Access comprehensive information on a single platform to facilitate efficient management. Log records are available for users to export and analyse independently, enabling preventive maintenance.

Cross-Device Remote Management:

Manage and monitor your printers remotely in real time via a web interface accessible on desktops, laptops, tablets, smartphones, and more.

Benefits:
No longer confined to your desk, you can now manage printers flexibly from anywhere in your workplace. Enhance troubleshooting efficiency, reduce downtime, and lower maintenance costs.

Intuitive Visualisation Dashboard:

Gain instant insights into your printer fleet status with an intuitive dashboard featuring data visualisation and key metrics.

Benefits:
Make informed decisions quickly. The clear visual presentation empowers you to effectively monitor printer status, identify issues promptly, and optimise operational efficiency.

Enhanced Team Collaboration:

Allow multiple team members with different authority levels to access and manage printers simultaneously, with logs recorded for backup and tracking.

Benefits:
Promote seamless collaboration within your IT team. Even if a colleague is unavailable, others can access the system, ensuring business continuity.

Before You Start

Here are the essential requirements for your server to install TSC Console Web.

Server Requirements

Compatible Architecture

x86_64 only

Operating System

Windows: Win10 or above

Windows Server: Windows Server 2022 or above

Linux: Ubuntu 22.04 or above

Additional Software

.NET 6 must be installed

Minimum System Requirements

CPU

2GHz Intel Core2 Duo or equivalent

RAM

8GB RAM

Client Requirements

Web Browser

Any browser that supports HTML5

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Cloud-based SOTI Connect simplifies business printer management and makes it easy and fast. It also lowers TCO and improves ROI. SOTI Connect provides enterprises with 100% visibility and management of unattended business-critical printers, reduces unplanned printer downtime and workflow disruptions and guarantees consistent print performance and reliability with actionable data. 

SOTI Connect supports the following printers

• TSC TX Series Desktop printers
• TSC MH Series Industrial printers
• TSC Alpha 4-inch Series Mobile printers
• Prinronix T800 Enterprise Desktop printer
• Printronix Enterprise Industrial printers
• Printronix Barcode Inspection printers
• Printronix Enterprise RFID printers

Remotely manage all printer types, shapes and sizes from a single console

• Remote firmware updates enable instant installation.
• Remote printer configuration and setting adjustment ensure consistency and quality across a fleet of printers.
• Remote support features provide access to printer endpoints and allow organizations to troubleshoot and take immediate corrective action.

Printer Management Made Easy

• Set up and configure fleets of TSC and Printronix Auto ID printers and make it easy to support post-deployment with little effort.
• Apply maintenance or full version releases with remote firmware updates that fix bugs, patch vulnerabilities, or enable brand new capabilities instantly.
• Set up alerts to monitor for printer 

Manage all printer types, shapes and sizes

Easy integration and maintenance for enterprise applications is a hallmark of TSC Printonix Auto ID, especially the Printronix Auto ID line of printers. Powered by the Printronix System Architecture (PSA), all Printonix Auto ID printers are built on an intelligent design platform with a common user interface, embedded webpage, and an array of printer language emulations.

This makes it easy to integrate Printronix Auto ID into SOTI Connect and existing applications. Once a customer is familiar with one Printronix Auto ID printer, they can easily work with any Printronix Auto ID printer.

• User-friendly interface, charts, and dashboards provide real-time views of printer information and health.
• Reduce maintenance, repair, and resource costs by remotely adjusting printer settings and instantly performing device actions on a single or a group of printers.
• Utilize automation rules to remedy issues by setting pre-defined conditions and preconfigured actions when those conditions are met.

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With our exclusive PrintNet Enterprise printer management utility, you can easily organize and remotely monitor your printers from a single dashboard.

Manage a single printer or an entire fleet of printers from any networked computer, anywhere in the world.

PrintNet Enterprise supports the following printers

• Prinronix T800 Enterprise Desktop printer
• Printronix Enterprise Industrial printers
• Printronix Barcode Inspection printers
• Printronix Enterprise RFID printers

• Centrally manage, organize and control Printronix Auto ID printers remotely on a LAN/WAN
• Maximize uptime with instant response to printer issues from email, pager or cell phone alert
• Utilize remote front-panel lockout to prevent unauthorized users from making unwanted printer configuration changes
• Remotely download configurations, firmware updates, and resource files to groups of printers simultaneously
• Upward compatibility to support and manage the entire Printronix Auto ID family of future printers in a fast expanding network

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